No Results = No Payment

Guarantee Terms

Last updated: 26 October 2026 · Draft

The money-back guarantee is a voluntary promise in addition to your statutory rights. Your statutory rights, including the right of withdrawal, remain unaffected.

1. What the guarantee covers

• Every Mentorship phase and the full program.
• LFT Performance: your first month, measured on early benchmarks set for that month. The guarantee applies once per customer.

2. Benchmarks

At the start, we set your benchmarks together and record them in writing (by email or in Relay): which lifts or qualities are measured, how they are measured, the starting value, and what counts as a result at the retest. Only benchmarks recorded this way count.

3. Your side

• You complete and log at least 95% of the agreed sessions in Relay.
• Adjustments to the plan, and sessions missed through illness or injury, count as completed if you told me and we agreed on how to handle them.
• You take part in at least one check-in per week: call, voice message, text or Relay.
• Your information and logs are truthful.

4. Retest

The retest takes place at the end of Phase 1 (week 9), at the end of Phases 2 and 3, and after the first month of LFT Performance — under the same conditions as the first test, as far as possible. If you cannot attend the retest for reasons within your control, we agree on a new date within 14 days.

5. Claim

• If the result recorded under 2. is not reached at the retest, email support@louistrawny.com within 7 days of the retest, with your name and the phase or month concerned.
• I check the claim against your benchmarks and logs and reply within 7 days.
• If the conditions are met, you get the full price of that phase or month back. For the full program, you get the full €1,099 back.
• The refund goes to the payment method you used, within 14 days of approval.

6. Effect of a refund

With the refund, the contract for that phase, month or the full program ends. Access to the program and check-ins ends; community access remains.